Article

Improving Provider Data Management Through Consolidation Creates Success

BJC’s story of operating a single database is not unheard of, but their system is more advanced than what most healthcare organizations use, making them stand out as a leader in the industry.

April 1st, 2021

Article

Three Perspectives on Public Safety Through the Lens of Trauma

Public safety is a particularly pointed issue for orthopedic trauma surgeons. Any solutions that can be tried in an effort to reduce the awful impact of bad decision-making should be considered.

April 1st, 2021

Article

Competency is Essential Throughout Every Healthcare Organization

Competencies ensure the right people at the right level of your organization are equipped to achieve optimal performance outcomes. Successful competencies align with the organizational goals and individual performance evaluations, and are used to build a coaching culture.

April 1st, 2021

Article

Training and Education are Key to OB Risk Reduction

Why is it important to focus on OB risk reduction education? By 2013 the Lancet estimated that our maternal mortality rate was as high as 18.5 per 100,000, thus dropping us to 60th in the world.

April 1st, 2021

Article

The Need to Improve Patient Financial Communications

There’s a growing need for providers to have meaningful conversations with patients and their families about out-of-pocket costs for care and service. But many providers find themselves unprepared to have such discussions.

April 1st, 2021

Article

Podcast: Cultures and Strategies That Support Patient Safety

The number of topics to cover when on-boarding new employees can be dizzying, but a changing healthcare environment makes it increasingly important to make sure that patient safety and quality expectations remain an important part of the on-boarding process.

April 1st, 2021

Article

Committing to Patient-Centered Care and Patient Safety: Podcast

What started [the move to patient advisors and patient-centered care] was a story from a staff member whose family member, her younger brother, had been a patient in our hospital.

April 1st, 2021

Article

Challenges In Nursing Facilities: Best Practices

Here are some current issues and industry changes as well as some solutions that will continue to be big challenges in nursing facilities (SNFs), from HealthStream.

April 1st, 2021

Article

A Blended Learning Approach to Improving Patient Outcomes and Experiences

Every healthcare organization wants to create an optimal experience for patients and visitors. While there are nuances involved in the way adults prefer to learn, the vast majority benefit from various learning models that employ variety and choice in their approaches.

April 1st, 2021

Article

Four Ways to Improve Patient-Provider Communication

Poor communication can increase medical errors and hospital readmission rates for patients with chronic diseases such as congestive heart failure and diabetes as well as lead to misuse of medications.

April 1st, 2021

Article

Beyond Managing: Leadership for Healthcare Teams

Healthcare is becoming more complex and specialized, with increased demand for complex health services and fast adoption of new methods. These trends have forced providers take a multidisciplinary approach to healthcare, including a greater need for effective, integrative teams.

April 1st, 2021

Article

Six Things You Need to Know About End of Life Care

Our healthcare model pushes to extend life, even if it comes at a high cost and sacrifices the quality of the patient’s remainder of life. These six observations focus on the latest developments surrounding care at the end of life.

April 1st, 2021

Article

Webinar: Panel Discussion on Using Employee Engagement and Talent Strategies to Drive Success (6/29)

Today’s challenges mean that leaders are thinking differently about talent – how to select, engage and develop people at every level who will support the organization’s goals. This interactive panel discussion will explore how senior leaders view talent, today.

April 1st, 2021

Article

What's to Blame for Disengaged Physicians?

Only one in four physicians feels engaged and 56% of employed physicians have negative feelings toward their profession. Here’s how to start changing those numbers.

April 1st, 2021

Article

The ICD-10 Deadline Has Now Passed—Now What?!!

With the ICD-10 deadline just behind us, it is clear that ongoing competency maintenance and remediation will be key factors in optimizing the revenue cycle long term.

April 1st, 2021

Article

Improve Provider Processes and Provider Data Management with Echo

Provider data management must become a core competency for healthcare organizations, underpinning a multitude of critical processes to boost care quality, admissions, revenues, and patient and provider satisfaction.

April 1st, 2021

Article

Ten Things We Know about Readmissions: E-Book and Paper

In the nearly three years the program has been in place, hospitals and regulators alike have learned a great deal about readmissions and the key factors driving them. We have even witnessed some unintended consequences from the HRRP. This paper discusses ten things that are important to know about readmissions.

April 1st, 2021

Article

Year-Round Focus is Key to Improving Physician Satisfaction & Engagement

Physician survey results are invaluable for hospital leadership as they work to understand and improve nursing, operations, and quality of care.

April 1st, 2021

Article

Provider Enrollment: Survey Suggests a New Revenue Cycle Imperative

HealthStream examines the new environment for Provider Enrollment and its implications for healthcare leaders and presents new research collected in early 2015 by HealthStream from 130 credentialing executives throughout the U.S.

April 1st, 2021

Article

When to Do Service Recovery in Healthcare (and Who is Responsible)

Any time your service fails to meet a customer’s expectations, service recovery is in order. Remember, if the customer perceives that there is a problem, there is a problem.

April 1st, 2021

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