Article

Alignment Is an Essential Foundation for Healthcare Organizations’ Goal Setting

Many organizations fail at vertical and horizontal alignment of goals, leaving employees confused as to what is expected of them, resulting in a lack of engagement in organizational goals and lack of positive outcomes.

April 01, 2021

Article

Biometrics: Patient Identification is Only the Beginning

While most providers rely on registrars to initiate a search of the MPI to assure positive patient identification, biometric scanning technology exists that can provide a more reliable and much faster approach.

April 01, 2021

Article

The Real Focus of Healthcare is Moving Outside the Hospital to Outpatient Care

The move to outpatient dominance requires that leaders adopt a new mindset when thinking about how healthcare is delivered. Following are several trends that may help advance your thinking and inform decision-making in your organization.

April 01, 2021

Article

How Identifying The ‘Why’ Improves Medical Education & Training

Continuing education in the healthcare arena must show the ‘why’ early on so that busy professionals will want to become, and stay, engaged.

April 01, 2021

Article

Advice for Non-Acute Service Providers: Focus on Staff Competency and Education

Harris predicts that value-based purchasing will drive some significant changes in the post-acute and non-acute markets. First, she points to the growing importance of employees.

April 01, 2021

Article

Understanding the Evolution of CPR Training in Non-Acute Care Settings

Non-acute facilities face CPR-training challenges due to high turnover among both patients and staff, a situation which is slowly but steadily being addressed.

April 01, 2021

Article

Four Factors Contributing to High Turnover in Healthcare

While seeking to address the issue of healthcare staff turnover, it is imperative to identify exactly the factors contributing to this phenomenon. Various qualitative studies worldwide have surveyed some common reasons for staff turnover in hospitals.

April 01, 2021

Article

Understanding the Importance of HCC Capture in At-Risk Contracts

As hospitals take on more at-risk contracts in the value-based payment era, it is increasingly important that financial officers understand HCC capture and how the health status of contracted populations is calculated. Appropriately documenting and coding a patient’s full illness burden is essential to the financial health of hospitals.

April 01, 2021

Article

Effective CPR Training and Workplace Integration Requires Executive Support

Executive buy-in is a core component of a competent, continual and comprehensive CPR training system for healthcare workplaces.

April 01, 2021

Article

Good Communication is Vital to Improving Care Transitions in Frail Geriatric Patients

When care transitions are being planned, every member of the care team should listen to the patient and the family. By placing the patient and family at the center, the team can facilitate a good transition and an effective plan of care for frail geriatric patients.

April 01, 2021

Article

Don’t Forget Staff Engagement When Working on Patient Safety Initiatives

We asked two leaders in patient safety about how they engaged staff in patient safety initiatives, and they both agreed that employee engagement with their efforts was a key to success, sharing, “You can have the best plans, but the real work happens at the bedside.

April 01, 2021

Article

10 Things to Know about CoPs for Home Health Agencies in 2018

With insight from Gina Mazza of Fazzi Associates, understand the basic information about the new Conditions of Participation for Home Health Agencies that must be implemented by January 13, 2018.

April 01, 2021

Article

CPR Training and Education Evolves to Improve Survivability and Outcomes

CPR training is evolving and improving for better outcomes. It now incorporates multiple components, including online coursework, live classes, interactive testing manikins, and regular drills to assess competency.

April 01, 2021

Article

Ensuring Better Care Transitions for Frail Geriatric Patients

By educating the entire inter-professional team about open and honest communication, shared decision-making, and how to recognize frailty and frailty-related conditions, we will make significant advances in the care for older adults in our country.

April 01, 2021

Article

Customer or Patient: the Word You Use and the Matter of Trust

Are they customers or patients? Dr. John Boornazian explains the difference. People may approach the continuum of care as customers, but when they develop trusting relationships with healthcare professionals, they become patients.

April 01, 2021

Article

Six Best Practices for Establishing a Centralized Verification Office: The Experience of Our Lady Health System

The Franciscan Missionaries of Our Lady Health System is a five-hospital system in Louisiana with five employed medical groups and a clinically integrated network. Here are six best practices to guide an effort to centralize credentialing across a multi-facility system.

April 01, 2021

Article

Seven Best Practices to Improve Patient Outcomes in the Emergency Department

While there is no simple answer or one-size-fits-all solution for improving ED operations and flow, here are some proven principles to consider to enhance efficiency and reduce overall turnaround times.

April 01, 2021

Article

Ensuring Patient Safety – The Ultimate Survivor Game – Part 2

Strategies to assess competency and address gaps in knowledge with preceptors and education can be an effective means of improving patient safety.

April 01, 2021

Article

Using Gamification to Improve Nurse Training & Career Development

Getting, and keeping, nurses is one of the major challenges in healthcare today. Can gamification help by providing an innovative platform that not only encourages growth and development but also fosters loyalty and teamwork?

April 01, 2021

Article

Focus on OB Health and Risk by Using Data to Improve Fetal Monitoring

Strengthening EFM competency is vital for improving obstetrics care quality and reducing risk. The EFM Series’ data analytics allows clinical leaders to leverage HealthStream’s control center technology to determine learning performance and identify risk or need for remediation.

April 01, 2021

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